Shipping Policy

At murmr, we know you're excited to receive your order, and we work hard to get it to you as quickly as possible.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). During periods of high demand, processing may take slightly longer.

Once your order has shipped, you'll receive a confirmation email with your tracking information.

Shipping Times

United States

• Estimated Delivery: 8–15 business days
• Shipping: Free on all orders

Please note that shipping estimates are not guaranteed and may vary due to carrier delays, weather, customs processing, or holidays.

Order Tracking

As soon as your order ships, you'll receive a tracking number via email. Please allow 24–72 hours for tracking information to update after your package has been dispatched.

Incorrect Addresses

Please double-check your shipping address before placing your order. We are unable to guarantee address changes once an order has entered processing.

If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Delayed or Lost Packages

While we work with trusted shipping partners, occasional delays can happen that are outside of our control.

If your tracking has not updated for several days or your package appears to be lost, please contact us at support@murmr.shop, and we'll be happy to help investigate.